Subscriptions and purchase restore
If paid access is missing, you changed devices, or you need to confirm subscription status, include your app version and marketplace region if available.
Support
Support Center
For conversion, compression, PDF tools, purchase restore, privacy, or account questions, contact the IConverter support team by email.
Conversion and export
For conversion failures, compression results, PDF tool issues, or import problems, describe the steps and selected formats.
Privacy and file handling
If you have questions about local processing, cloud processing, temporary files, or deletion, contact us directly.
Helpful details to include
- Device model and system version
- IConverter app version
- Tool name and selected formats
- Exact steps where the issue happens
- Screenshots, task ID, or error message if available